Privacy Policy - Moondogz

Terms and conditions of use

Terms and conditions of use

Use Of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Our Rights
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes. By registering at MOONDOGZ you provide your consent to allowing MOONDOGZ to communicate various messages relating to promotions, special offers, discounts and the like associated with the MOONDOGZ online retail store. The form of communication will include but will not be limited to electronic mail, mobile communications (SMS), telephone calls and direct mail.

Cookie Tracking
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Refunds
Should you for any reason wish to cancel your purchase you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original seller. An additional cost of 35% handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Refunds are subject to the supplier authorising the return. All return requests must be made under 48 hours from delivery. Only items that are unopened in their original packaging may be returned. Not all returns or cancellation requests will be granted.

Payment Options
All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website and on request will supply our banking details should you wish to make payment via EFT or Direct Deposit.

Company: DF Moonz Pty Ltd t/a Moondogz
Bank: First National Bank
Acc Type: Cheque Account
Account: 627832286589
Branch: Humansdorp
Branch Code: 250655

Security Policy
1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3. The Merchant does not have access to credit details.
4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

ELECTRONIC COMMUNICATIONS
When you visit www.moondogz.co.za or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.moondogz.co.za or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of www.moondogz.co.za and protected by international copyright laws. All software used on this site is the property of www.moondogz.co.za or its software suppliers and protected international copyright laws.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. www.moondogz.co.za does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use www.moondogz.co.za only with involvement of a parent or guardian. www.moondogz.co.za and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PERSONAL INFORMATION
– By submitting the information on this website visitor confirms that he/she submits own and correct information, and gives permission to www.moondogz.co.za to process this information according to website Terms of use.
– No user, who submitted their personal information, is allowed to object to further usage or processing of such information according to Terms of use, and by accessing/reading Terms of use of www.moondogz.co.za and accepting these terms, and further submitting it’s personal information, any user of www.moondogz.co.za gives to www.moondogz.co.za unrestricted consent to hold or process such information the way www.moondogz.co.za sees best for the user.
– By reading/accessing the Terms of use of www.moondogz.co.za user of www.moondogz.co.za is notified that, he/she submits their information willingly on www.moondogz.co.za, and a user will be contacted by the means of telephone, sms and/or e-mail, and by submitting such info a user gives its full consent to such communication from www.moondogz.co.za or on behalf ofwww.moondogz.co.za . – Users of www.moondogz.co.za may not object to further communication, which may happen via the telephone, sms and/or e-mail from www.moondogz.co.za directly or 3rd parties at the discretion of www.moondogz.co.za. Users will be able to opt out from any of such communication at any time.
Restrictions – Only users of 18 years or older are allowed to use services of this website, – www.moondogz.co.za only accepts users who are willing to submit complete personal information (according to www.moondogz.co.za forms) and have a genuine interest in shopping online.

PRICING
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.

With respect to items sold by www.moondogz.co.za, we cannot confirm the price of an item until you order; Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by www.moondogz.co.za. Your purchases from third-party sellers using www.moondogz.co.za Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

Due to the popularity of some products or services, Moondogz(www.moondogz.co.za) may not always have a product or service ordered by you in stock. Moondogz(www.moondogz.co.za) cannot accept orders for out of stock products or services. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available from a different supplier. Please note that Moondogz(www.moondogz.co.za) cannot be held responsible for price differences between suppliers.

Moondogz reserves the right to cancel an order at any time

SHOP NOW